del.icio.us
(5/11)

Now this sucks, doesn't it?

The day after I placed the order, Letstalk offered a better deal on the rebates down to $50/phone from $100/phone.

Well, I called in and basically asked them to modify this and guess what? They obliged. The customer service lady said sh'ed be able to take care of it and that the account would be reflected of this in 3-5 days. Cool.

So, at this point, I'm thinking that I've made the right decision with the etailer.

Still waiting for a phone, but if this kind of service continues, I'd be more than happy to refer friends to them (they also give you a referral fee if you do so - now that's even a greater incentive, so it's in their best interest to make customers happy).

And we wait for another day...

Elapsed time: 0.5 hour

If you make minimum wage ($8.50/hour) = $4.25
If you're a hot-shot partner at a law-firm ($400/hour) = $200 (crazy, right?)

Overall satisfaction meter: :)