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Well, here's your problem T-Mobile!

After unlocking one of the MDAs using LokiWiz (see our entire pictorial tutorial here), we inserted a prepaid 64K Cingular SIM card and guess what happened?

The MDA no longer had network registration problems or reception weaknesses. In this article, we have two MDAs - one with a new T-Mobile SIM card and one with a new Cingular SIM card - that we put side-by-side to show you the differences between them when operating under T-Mobile and Cingular simultaneously...

Here you see the front and back of the new Cingular SIM. Nothing too exciting here...

Front of SIM:
simfront

Back of SIM:
simback

Here we inserted the two carriers' chips into the backs of the MDAs. The one on the left is T-Mobile's and the one on the right is Cingular's. We'll keep this arrangement throughout our testing.

(Click on image to enlarge)
backS

Immediately after turning on both devices simultaneously, the Cingular MDA now has full signal strength while the T-Mobile MDA begins its endless search for its network.

Even in parts of the house where the T-Mobile MDA has no coverage, the Cingular MDA is able to get up to three bars with good voice quality (no chopiness, fades, etc.).

Also, in our past tests where we took the T-Mobile MDA from inside an elevator where all phone signals drop to immediately outside where signal always picks up, the Cingular works as other phones do.

It's our short-term conclusion that the MDA itself operates fine as a phone device. The problem lies within how the firmware in the phone does its thing to register onto the network and the strength of the local towers between the two carriers. Clearly, Cingular's ad campaign of "Raising the bar" is holding up quite true to its claims, while T-Mobile's "Get more" unfortunately applies to all things except strong signals and coverage.

Now to be fair, in Northern California, Cingular/AT&T has always had good signal whereas in T-Mobile's (previously VoiceStream Wireless which never had presence in NorCal) effort to go nationwide, had to rely on agreements with Cingular to share its towers. Thus it may appear as though in certain areas where towers may be more pro-Cingular, T-Mobile devices with issues in its firmware would exhibit confusion as to which tower to register onto and how it does so thereby exhibiting this endless searching problem that's plagued all T-Mobile MDAs. If you go into areas where you previously had solid VoiceStream coverage such as in the East Coast and in the Mid West (?), you may not see the same behaviour.

It should also be noted that we have read claims that Cingular and T-Mobile operate natively on different bands. Cingular operates on 850Mhz while T-Mobile operates on 1900Mhz. I'm no radio expert, but generally speaking, the lower frequencies can travel through brick and stone more easily than with higher frequencies where absoprtion becomes more evident. While both 850Mhz and 1900Mhz are UHF line-of-sight frequencies, the ones lower on the spectrum would be the ones more "building friendly". This may also explain why even other carriers' devices (Nextel, Sprint) always had good reception in my house. We'll be using CellPhoneProfileSwitcher to identify towers and get a bit more scientific later...

And the bottom line is this:
(click on image to enlarge)
TvsCS

The Cingular MDA (right) works while the T-Mobile MDA (left) doesn't.

Here are the videos we shot (available here and on YouTube, GoogleVideo). It had to be split into 3 parts to work with those services. To view the ones on our site, just click the picture:


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YouTube Hosted Video


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YouTube Hosted Video


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YouTube Hosted Video

Comments

I would like to see this comparison with an MDA with T-mobile SIM and the 2.24 ROM, which has provided some good results for me.

Posted by David at 06/11/2006 12:22:02 AM

Can you put the cingular card in the sidekick 2 as well?

Posted by SB at 06/11/2006 09:42:03 PM

I am in Long Island, NY and I have this problem. So some "East Coast" users are experiencing this problem as well. For me, this problem is completely intermittent and it doesn't take long to regain a signal. The problem is, it usually happens during a phone call, where there were 4 bars and excellent reception... then all of a sudden... zilcho.

Posted by Adam at 07/03/2006 11:03:16 AM

I'll also note that I've spoken to customer service on several occasions, and not one person has acknowledged this a problem with MDA's. In fact, the response to one ticket I opened with T-Mobile was that they were going to upgrade the service in my area, which will take 180 days, and ticket is now closed.

Luckily, I was able to get someone else to agree to send me a replacement, for which I am being charged $10.00 for shipping. I'm not all too happy about now being a beta tester for the T-Mobile MDA, which obviously wasn't ready to hit the market yet based on this problem, but I'm stuck in a 2 year contract now, so I don't have a choice.

Posted by Adam at 07/03/2006 11:05:37 AM

Can you do the test again with the 2.26 ROM? This rom was supposed to help with signal wasn't it?

Posted by MD@ at 08/19/2006 03:15:42 PM

well... I build cell towers for a living and have used both carriers. cingular and t-mobile have what I like 2 call a truce bond. t-mobile occupies space on most of the cingular towers and all the towers I've assembled in the past 5yrs (up 2 4 per month) they even share antennas (microwaves) and tma's ( the amplifiers). the main difference is actually the placement and population of coverge area. if the site is up on a mountain or in a place where telephony services aren't practical the net work has to microwave the braudband link/network connection that is usually way slower due to power issues. in the end a t3 microwave shot is a lil shy of charachteristics defineing a t3 connection. to make matters worse 4 the past 2 yrs the new antenas that are 8ft tall are worth nothing more then a new trash can to me.... the actually interfier with some existing towers and I have seen them tottaly blanket sectors of nextel/sprint, verizon and centennial! sux when u have 2 either rebuild or reconfigure/reaim surrounding antenas on other towers cause some1 can't get .3 mghtz off surrounding carriers. all in all I do have to say out of all the carriers t-mobile is more consistant and far more dedicated to customers then the others. t-mobile has somr new goodies that will push them far ahead of the rest and it is in testing in reno and pahrump with verry possitive results so far. think LASER! hope that helps... I can go on 4 days but in simplest form here u are

Posted by josh at 10/29/2006 10:41:47 AM

well... I build cell towers for a living and have used both carriers. cingular and t-mobile have what I like 2 call a truce bond. t-mobile occupies space on most of the cingular towers and all the towers I've assembled in the past 5yrs (up 2 4 per month) they even share antennas (microwaves) and tma's ( the amplifiers). the main difference is actually the placement and population of coverge area. if the site is up on a mountain or in a place where telephony services aren't practical the net work has to microwave the braudband link/network connection that is usually way slower due to power issues. in the end a t3 microwave shot is a lil shy of charachteristics defineing a t3 connection. to make matters worse 4 the past 2 yrs the new antenas that are 8ft tall are worth nothing more then a new trash can to me.... the actually interfier with some existing towers and I have seen them tottaly blanket sectors of nextel/sprint, verizon and centennial! sux when u have 2 either rebuild or reconfigure/reaim surrounding antenas on other towers cause some1 can't get .3 mghtz off surrounding carriers. all in all I do have to say out of all the carriers t-mobile is more consistant and far more dedicated to customers then the others. t-mobile has somr new goodies that will push them far ahead of the rest and it is in testing in reno and pahrump with verry possitive results so far. think LASER! hope that helps... I can go on 4 days but in simplest form here u are

Posted by josh at 10/29/2006 10:44:01 AM

Question: I have a t-mobile MDA curently working with Cingular...
I want to update my ROM... so..

what ROM should I get? T-Mobile's or Cingular's?

Can anyone tell me?

Posted by Ezequiel at 11/27/2006 02:39:48 PM

I'm getting out of my contract because T-Mobile sucks, thanks to http://www.stopgettingscrew...

Posted by Shoegirl at 04/07/2007 12:58:53 AM

I recently acquired an MDA with the 64bit Cingular card in it and would like to use it with my tmobile service. Is there anything I need to do to revert this?

Posted by kane at 05/03/2007 11:05:28 PM

64K i mean...

Posted by kane at 05/03/2007 11:05:58 PM

I have a problem with my MDA...I'm really pissed everytime this logo appears...
[<- ->x] which means I can't make/receive a call.
Is there a way I can stop that from appearing.

Posted by Alex at 05/04/2007 09:53:59 PM

I JUST WANTED TO KNOW IF YOU COULD USE A T MOBILE SIDEKICK ID THROUGH THE CINGULAR COMPANY? I MEAN IF YOU USE THE CINGULAR SIM CARD IN THE SIDEKICK WILL IT STILL WORK?

Posted by CHELLE.... at 06/19/2007 11:41:10 AM

when i put my Cingular SIM card in the fone, it asks for an unlock code. wat do i put in? please i need to noe asap. and right away!

Posted by jean at 07/05/2007 02:16:18 PM

can i put a centennial sim card in a cingluar 8125..to make it work? it ask for a unlock code...what do i put?

Posted by Eine Grace at 09/01/2007 12:09:08 AM

cannot get this to work.. screen still says networked is locked, please input unlock code...

when runningn the program i get this error

ERROR: ITWritedisk - internal error has occured.

then it reboots phone and still locked

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